R-TOC Lessons Learned

Each of the 30 R-TOC Pilot programs has made important contributions to DoD's efforts to improve readiness and reduce total ownership costs. Their activities to identify readiness, maintainability, and supportability improvements; reduce logistics cycle time; and promote competitive product support can lead to significant ownership cost reductions and readiness improvements.

However, although these Pilot Programs are very important, their individual activities may not represent the principal benefits of the overall R-TOC program. Even more important is the potential leverage that the hundreds of other DoD programs can achieve by learning from the experiences of these Pilot Programs. The Pilot Programs' advocacy for R-TOC within their own organizations builds support for R-TOC throughout DoD. Additionally, as the Pilot Programs gain experience with the identification, implementation, and evaluation of R-TOC investments, their experiences with what works - and what doesn't work - provide important "Lessons Learned" to help other DoD programs.

The documentation of Lessons Learned has been an important objective for R-TOC Pilots since the beginning of the program. The R-TOC Working Group sponsors a quarterly Forum where the Pilots meet to report on their progress and to share lessons learned. In addition, Pilots are asked to document Lessons Learned in their quarterly progress reports. In this evolving section, we will present these Lessons Learned so other programs can benefit from the experiences of the R-TOC Pilots. Check back regularly as we develop and refine these Lessons Learned.